What is the cancellation policy?

Cancellations, with the exception of sponsorships, received on or before September 15th will be charged a 10% penalty. All sponsorships are final sales, no refunds will be given

What’s the refund policy?

No refunds will be given after September 15th. You can substitute attendees without a penalty. 10% cancellation penalty will be applied to refund. **No refunds for sponsors**

Can I update my registration information?

Yes, you may update your information.

Is my registration fee or ticket transferrable?

Yes, just let us know you need to make the change!

Is it ok if the name on my ticket or registration doesn’t match the person who attends?

No! If you are unable to attend reach out to us to transfer your ticket to a different individual.

Is there a special rate at the hotel?

Yes our roommate is $199 per night. Click here to reserve your room.

When is the exhibit hall open?

The exhibit hall opens on Saturday, 10/5/2019 at 7:00 AM and closes in the evening for cocktails events. It then is open again on Sunday, 10/6/2019 at 7:00 AM and is open until the end of the event.

Do I get an attendee list?

Yes, but only if you are a Silver, Gold or Platinum Sponsor

What is included in my ticket/registration?

Entrance to the exhibit hall, break out sessions, general sessions and cocktail events. Your registration does not include a seat in the poker tournament or a spectator ticket.

When should I plan on Arriving?

We have our first ever Marketing Seminar on Friday, 10/4/2019 that begins at 2:00PM, so we recommend arriving Thursday evening or Friday morning.

What is the dress attire?

Day Wear: Business Casual
Evening Wear: Cocktail attire recommended but not required.

Are my meals included?

We serve a continental breakfast Saturday and Sunday
Snacks and Coffee breaks on Saturday and Sunday
Lunch will be served on Saturday and Sunday
Cocktail events with heavy Hors D’oeuvres in the evening on Friday & Saturday

Should I plan on staying for the award ceremony?

Yes, We hand out industry awards and door prizes like an Apple TV and a Fire Stick.
You’ll also hear directly from our winners about how they have been successful in their careers.